The Problem
Guest feedback is incomplete, scattered, and often too late to act on. That’s costing you more than you think.
Unheard guests leave problems hidden until they become impossible to ignore.
A single bad review can scare away future bookings and tarnish your image.
Your happiest guests can become your best promoters—if you give them the tools.
Our Best Features
From personalized guest interactions to comprehensive insights, it’s like having a full-time team working just for you.
Hearu agent connects with your guests on WhatsApp after their stay, creating a seamless and personal feedback experience. Guests can share freely and the agent actively listens.
Hearu agent goes beyond direct guest engagement, scanning platforms like Google, Booking.com, and TripAdvisor for public feedback. By combining this with private guest input, It delivers a complete view of how your hotel is perceived, ensuring you can act on what matters most.
Hearu agent transforms guest feedback into actionable insights. Get monthly reports highlighting trends, strengths, and areas to improve, along with real-time alerts for critical issues and recommendations to enhance operations and guest experiences.
How It Works?
Sign up and share your hotel details. Due to high demand, approvals may take time, but we’re working to onboard you as quickly as possible.
Upload your guest list, and Hearu will handle the rest—contacting guests post-stay to capture every experience.
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The Hearu agent contacts your guests via WhatsApp and regularly scans all your channels for public reviews, flagging issues and consolidating insights for a complete picture.
View all feedback in one dashboard. Hearu agent delivers monthly reports and real-time alerts, helping you tackle issues and enhance guest satisfaction.
Hearu’s AI agent listens, learns, and acts for you. Don’t wait—sign up today and start improving guest satisfaction.
Request Early Access
Meet your AI-powered agent that collects, analyzes, and transforms guest feedback into actionable insights—all automatically.
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